Shipping policy
Shipping Details for Interiors Africa
At Interiors Africa, we strive to provide efficient and reliable shipping for all our furniture and home décor items. Below are the details regarding our shipping policies.
Shipping Options and Fees
1. Standard Shipping:
- Time Frame: 1-15 business days if the item is in stock.
- Time Frame: 15-45 production Items
- Fee: Standard shipping rates vary based on the size and weight of the item, as well as the delivery location. Shipping fees will be calculated at checkout.
Free Shipping
- Eligibility: We offer free standard shipping on orders over R2,000 within South Africa.
- Exclusions: Certain large or heavy items may not qualify for free shipping. Specific product pages will indicate if an item is excluded from free shipping.
Delivery Process
1. Order Processing: Orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.
2. Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.
3. Delivery Locations: We currently deliver to all major cities and towns within South Africa. Delivery to remote or rural areas may take additional time.
Custom Orders
- Time Frame: Custom orders will take 30+ days for processing and delivery.
- Fee: Shipping fees for custom orders will be calculated at checkout based on the size, weight, and destination of the item.
Additional Information
- Shipping Restrictions: At this time, we do not offer international shipping.
- Delivery Issues: If you experience any issues with your delivery, please contact us at info@interiorsafrica.com. Provide your order number and tracking information for assistance.
Contact Us
For any further questions or concerns about our shipping policies, please contact us at:
- Email: info@interiorsafrica.com
We aim to ensure your shopping experience with Interiors Africa is seamless and satisfactory. Thank you for choosing us for your furniture and home décor needs.